Terms of Service
Last updated: 26 June 2026 · Effective date: 26 June 2026
These Terms of Service (“Terms”) govern your access to and use of the Lynapse™ Studio platform, including its Cloud, On-Premises and SDK/API offerings, and any related websites, applications, documentation and services (collectively, the “Service”).
The Service is provided by Spacebackend LU SàRL, a private limited liability company (société à responsabilité limitée) incorporated in Luxembourg, with registered office at 9 Av. des Hauts-Fourneaux, L-4362 Esch-sur-Alzette, Luxembourg, registered with the Luxembourg Trade and Companies Register (RCS) under number B288832, VAT number LU35944664 (“Spacebackend”, “we”, “us” or “our”).
By creating an account, clicking “I accept”, executing an order form, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and “you” or “Customer” refers to that organization.
If you do not agree to these Terms, do not access or use the Service.
1. Definitions
“Account” means the account you register to access the Service.
“Authorized Users” means your employees, contractors and agents whom you authorize to use the Service under your Account.
“Customer Data” means any data, files, Interface Control Documents (ICDs), datasheets, specifications, source code, digital models, configurations and other content that you or your Authorized Users upload to, generate within, or submit through the Service.
“Generated Output” means digital models, source code, test artifacts, validation results and other outputs produced by the Service from Customer Data.
“Order Form” means an ordering document or online subscription flow specifying the plan, fees, term and scope of your subscription.
“Documentation” means the user guides and technical materials we make available for the Service.
2. The Service
2.1 Description. Lynapse Studio is an engineering platform that uses artificial intelligence to convert hardware interface documentation into structured digital models, generate platform-agnostic source code, and perform simulation-based testing and validation, with human-in-the-loop engineer review at each stage.
2.2 Deployment options. The Service may be offered as: (a) a Cloud hosted workspace; (b) an On-Premises deployment within your own environment; and (c) an SDK/API integration. Certain terms (e.g., hosting, security responsibilities, support) vary by deployment and may be set out in the applicable Order Form or an exhibit.
2.3 Changes. We may modify, enhance or discontinue features of the Service from time to time. We will not materially decrease the core functionality of a paid subscription during its then-current term without notice.
3. Accounts and Authorized Users
3.1 You must provide accurate registration information and keep it current.
3.2 You are responsible for maintaining the confidentiality of credentials and for all activity under your Account, including the acts and omissions of your Authorized Users.
3.3 You must notify us promptly at contact@spacebackend.com of any unauthorized use or suspected compromise of your Account.
3.4 The Service is intended for organizational, professional use and is not directed to consumers or to individuals under the age of 18.
4. Subscriptions, Fees and Payment
4.1 Fees. You agree to pay the fees set out in the applicable Order Form. Unless stated otherwise, fees are quoted exclusive of VAT and other applicable taxes, which you are responsible for paying.
4.2 Billing. Fees are billed in advance on the cadence stated in the Order Form (e.g., monthly or annually) and are non-refundable except as expressly set out in these Terms or required by law.
4.3 Renewals. Unless an Order Form states otherwise, subscriptions automatically renew for successive periods equal to the prior term unless either party gives written notice of non-renewal at least 30 days before the end of the then-current term.
4.4 Late payment. Overdue amounts may accrue interest at the rate permitted under the Luxembourg law on late payment in commercial transactions, and we may suspend the Service for non-payment after reasonable notice.
4.5 Price changes. We may change fees effective at the start of a renewal term by giving at least 30 days’ prior notice.
5. Customer Data and Intellectual Property
5.1 Your ownership. As between the parties, you retain all right, title and interest in and to your Customer Data and to Generated Output derived from your Customer Data. We claim no ownership of your ICDs, datasheets, source code, digital models or other Customer Data.
5.2 License to us. You grant Spacebackend a limited, non-exclusive, worldwide license to host, copy, process, transmit and display Customer Data solely as necessary to provide, maintain, secure and support the Service for you, and as otherwise instructed by you.
5.3 Our ownership. We retain all right, title and interest in and to the Service, the underlying software, models, algorithms, Documentation, and all related intellectual property. Except for the rights expressly granted to you, no rights are granted by implication.
5.4 Feedback. If you provide suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it to improve our products and services, without obligation to you.
5.5 Service improvement and AI training. We will not use your Customer Data to train generally available or third-party AI models. We may use aggregated or de-identified data that does not identify you or reveal Customer Data to operate, secure and improve the Service.
6. Acceptable Use
6.1 You will not, and will not permit any Authorized User to:
(a) use the Service in violation of applicable law or these Terms;
(b) upload data you do not have the right to upload, or that infringes third-party rights;
(c) reverse engineer, decompile or attempt to derive the source code of the Service, except to the extent permitted by mandatory law;
(d) resell, sublicense or provide the Service to third parties except as expressly permitted;
(e) interfere with or disrupt the integrity or performance of the Service, or attempt to gain unauthorized access to it;
(f) use the Service to develop a competing product;
(g) introduce malware or use the Service to transmit unlawful, harmful or infringing content.
6.2 A separate Acceptable Use Policy may supplement this section and is incorporated by reference where applicable.
7. Export Control and Sanctions
7.1 The Service and Customer Data may relate to aerospace, defense and dual-use technologies subject to export control and sanctions laws, including European Union Regulation (EU) 2021/821 on dual-use items, Luxembourg export control rules, and, where applicable, the laws of other jurisdictions (including U.S. EAR/ITAR).
7.2 Customer responsibility. You are solely responsible for ensuring that your upload, transmission, storage and use of Customer Data and Generated Output through the Service complies with all applicable export control, sanctions, classification and licensing requirements. You must not upload controlled technical data to the Cloud deployment unless you have confirmed that doing so is lawful for your use case; the On-Premises deployment is available for sensitive or controlled projects.
7.3 Representations. You represent that you and your Authorized Users are not located in, or ordinarily resident in, a sanctioned country or territory, and are not on any restricted-party list. You will not use the Service for any prohibited end-use.
7.4 We may suspend or terminate the Service if we reasonably believe continued provision would breach export control or sanctions laws.
8. Confidentiality
8.1 “Confidential Information” means non-public information disclosed by one party to the other that is designated confidential or should reasonably be understood to be confidential. Customer Data is your Confidential Information; the Service and non-public Documentation are our Confidential Information.
8.2 Each party will protect the other’s Confidential Information with at least reasonable care, use it only to perform under these Terms, and not disclose it except to personnel and advisors bound by confidentiality obligations.
8.3 These obligations do not apply to information that is or becomes public through no fault of the receiving party, was lawfully known prior to disclosure, is independently developed, or is rightfully received from a third party. Disclosures required by law are permitted with, where lawful, prior notice.
9. Data Protection
9.1 To the extent we process personal data on your behalf in providing the Service, we act as a processor and you as controller. Such processing is governed by our Data Processing Agreement (DPA) and applicable data protection law, including the EU General Data Protection Regulation (GDPR).
9.2 Our handling of personal data for which we are the controller is described in the Lynapse Privacy Policy.
10. Service Levels, Support and Security
10.1 Availability commitments, support response targets and security measures, where offered, are described in the applicable Order Form, Service Level Agreement (SLA) or security exhibit. If no SLA applies, the Service is provided on a commercially reasonable-efforts basis.
10.2 We implement technical and organizational measures designed to protect Customer Data appropriate to the deployment model. You are responsible for your own environment, access management and, for On-Premises deployments, the security of your infrastructure.
11. Disclaimers — Mission-Critical Use
11.1 No flight-safety or fitness warranty. The Service uses AI-assisted automation to generate models, code and test artifacts. Generated Output is provided for engineering use subject to your independent review, verification, testing, qualification and approval. You acknowledge that Lynapse is an engineering aid with human-in-the-loop review and is not a substitute for your own verification and validation processes, certification activities, or compliance with applicable aerospace, safety and quality standards.
11.2 You remain responsible for determining the suitability of any Generated Output for any actual flight, mission-critical, safety-critical, life-critical or operational use, and for all decisions to deploy hardware or software.
11.3 EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE AND GENERATED OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
12. Indemnification
12.1 By you. You will defend and indemnify Spacebackend against third-party claims arising from your Customer Data, your use of the Service in breach of these Terms, or your violation of export control, sanctions or applicable law.
12.2 By us. Subject to Section 13, we will defend you against third-party claims that the Service, as provided by us and used in accordance with these Terms, infringes that third party’s intellectual property rights, and will indemnify you for amounts finally awarded. This does not apply to claims arising from Customer Data, modifications not made by us, or use in combination with non-Spacebackend items.
13. Limitation of Liability
13.1 To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising out of or relating to the Service.
13.2 Except for your payment obligations, your breach of Sections 6 (Acceptable Use), 7 (Export Control and Sanctions) or 8 (Confidentiality), the parties’ indemnification obligations under Section 12, and any liability that cannot be limited under applicable law, each party’s total aggregate liability arising out of or relating to these Terms will not exceed the fees paid or payable by you for the Service in the 12 months preceding the event giving rise to the claim.
13.3 Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be limited or excluded under applicable Luxembourg law.
14. Term, Suspension and Termination
14.1 These Terms apply for as long as you use the Service or have an active subscription.
14.2 We may suspend your access where required for security, legal compliance, non-payment, or material breach, with notice where practicable.
14.3 Either party may terminate for material breach not cured within 30 days of written notice. You may stop using the Service at any time; termination does not entitle you to a refund except as expressly provided.
14.4 Effect of termination. Upon termination, your right to use the Service ceases. We will make Customer Data available for export for 30 days following termination, after which we may delete it in accordance with our retention practices and the DPA. Sections that by their nature should survive (including 5, 7, 8, 11, 12, 13 and 16) survive termination.
15. Changes to These Terms
We may update these Terms from time to time. For material changes, we will provide reasonable notice (e.g., by email or in-product notice). Continued use of the Service after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service.
16. Governing Law and Disputes
16.1 These Terms are governed by the laws of the Grand Duchy of Luxembourg, without regard to conflict-of-laws rules.
16.2 The courts of the City of Luxembourg have exclusive jurisdiction over any dispute arising out of or relating to these Terms, without prejudice to any mandatory rights you may have under applicable law.
17. General
17.1 Entire agreement. These Terms, together with any Order Form, DPA and policies referenced herein, constitute the entire agreement between the parties regarding the Service.
17.2 Order of precedence. In case of conflict: (1) the Order Form; (2) the DPA; (3) these Terms; (4) the Documentation.
17.3 Assignment. You may not assign these Terms without our consent, except to a successor in a merger or acquisition not involving a competitor. We may assign to an affiliate or successor.
17.4 Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
17.5 Severability; waiver. If any provision is held unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver.
17.6 Notices. Legal notices to us should be sent to contact@spacebackend.com and to our registered office. We may give notice via email or in-product.
18. Contact
Spacebackend LU SàRL
9 Av. des Hauts-Fourneaux, L-4362 Esch-sur-Alzette, Luxembourg
Email: contact@spacebackend.com
Website: https://lynapse.com